Knowledge Base
General Support
Find help on general support topics here.
Popular Articles
WIFI Printer Offline
The printer had lost connection to the WIFI. Power cycling did not resolve the issue. Using the menu on the printer to run through the WIFI connection wizard resolved the issue.How to set Acrobat Reader DC or Acrobat DC your default PDF program
Microsoft Edge is the default program for opening PDF files on Windows 10. In four easy steps, you can set Acrobat DC or Acrobat Reader DC your default PDF program. Steps to make Acrobat Reader DC or Acrobat DC your default PDF program: ...OneDrive Backup and Recovery
Using Files and folders, you can set up backup and recovery service for a local OneDrive directory. On Windows 10, you must disable the Files On-Demand feature in OneDrive to successfully backup all OneDrive files. When the feature is on, the ...Set Chrome as your default web browser
Windows 11 On your computer, click the Start menu . Click Settings . Click Apps Default Apps. Click Google Chrome. Under each file type or link type you want to change, click the current setting. For the best Chrome experience on Windows 11, be sure ...How to Clear the Cache and Cookies in Your Web Browser
Why Clear Cache and Cookies? Clearing the Cache and Cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process. ...
Recent Articles
How to Batch Print and Automatically Assign Invoice Numbers to Pre-Entered Sales Invoices in Sage 50
Introduction This guide is designed to assist users in batch printing previously entered sales invoices in Sage 50 and automatically assigning invoice numbers to them. This process is vital for efficient accounting and record-keeping. Procedure ...Resolving Adobe Acrobat Slow Opening or Freezing Issues
Problem Users may experience slow opening times or freezing when starting Adobe Acrobat. Solution Follow the steps below to adjust the security settings which can improve the performance of Adobe Acrobat. Open Adobe Acrobat: Begin by launching the ...Knowledgebase Article: Displaying General Ledger Accounts in Task Windows in Sage 50
Issue Users need guidance on how to display General Ledger (G/L) accounts in task windows within Sage 50. Solution Follow these steps to configure Sage 50 to display General Ledger accounts in task windows. This process allows for easier access and ...Setting a Default Printer on Windows 10
Introduction: This guide provides universal steps for users to set a default printer on their Windows computers, applicable to any printer brand. Steps: Access Windows Settings: Click on the start menu icon at the bottom left of the screen. Click on ...Turn off "Send PDF as Adobe cloud storage link"
To send the PDF as an email attachment by default, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences. Open Adobe Acrobat Reader or Adobe Acrobat Pro Go to Edit > Preferences > Email accounts in Acrobat or ...